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Forgot Your NetID Password? Reset Your Password on the SPIRE Logon Page

March 13, 2015

UMass Amherst IT has taken proactive steps to protect some student, faculty, and staff IT accounts. If you cannot log in to SPIRE, you can reset your password using the options below:

Alert! Change Your NetID Password

March 7, 2015

We are currently investigating a report from an employee of a serious compromise of personal data. To best protect your personal information, we are asking all UMass Amherst faculty, staff, students, and graduate students to spend a few minutes to change their NetID password. 

Online Help Request & Chat Intermittently Unavailable, Thu., 3/5, 5:00 - 6:30 p.m.

March 5, 2015

The online help request and chat systems will be intermittently unavailable on Thursday, March 5, from approximately 5:00 p.m. to 6:30 p.m. while we upgrade the system. If you experience problems with the systems after the scheduled maintenance period, please clear your browser's cache before contacting the IT Help Center during normal business hours (Monday - Friday, 8:30 a.m. - 4:45 p.m.).

Older News

Go.UMass Portal Intermittently Unavailable from 1:00 a.m. - Wed, 3/4

March 03, 2015

SPIRE & Go.UMass Portal Unavailable from 5:00 p.m. - Fri, 2/27

February 27, 2015