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Policies & Procedures

UMass Amherst IT oversees the proper use of technology resources on campus. Our policies and procedures provide a framework for the lawful, appropriate use of campus technology resources. 

Policies Highlights

The use of all IT services is covered by our Acceptable Use Policy currently under review.

The University only uses official UMass Amherst email addresses when sending official email communications to  students.

Acceptable Use Policy

The Acceptable Use Policy is the formal policy statement on acceptable use of computing resources managed by UMass Amherst IT.

The Acceptable Use Policy is currently under review. Please see the new draft policy, interpretation guidelines draft, and rights and responsibilities for the acceptable use of information technology draft document for more details.

IT Accounts & Passwords

UMass Amherst IT Policy: Account Deactivations & Removals

A description of the causes and process of disabling an account.

UMass Amherst IT Policy: Computing Account Definitions

The lowdown on IT Account eligibility, fees, and addresses.

UMass Amherst IT Policy: Complex Password

Strength requirements for all IT Account passwords.

Email & Email Distribution Lists

UMass Amherst IT Policy: Email Communications

This policy is designed to formalize the use of electronic mail for official University of Massachusetts Amherst communications.

UMass Amherst IT Policy: Email Distribution Lists

Policy governing the use of official and unofficial email distribution lists.

Network & Security

Copyright at UMass Amherst

An outline of efforts at UMass Amherst to comply with the Higher Education Opportunity Act.

UMass Amherst IT Policy: InCommon Credential Management

IT's credential management policies, in compliance with the InCommon membership agreement.

UMass Amherst IT Policy: Network Registration Conditions of Use

Conditions agreed to when registering your computer via Network Registration.

UMass Amherst IT Policy: Wireless Airspace

Policy regarding the use of the UMass Amherst wireless network.


Telecommunications Long Distance Usage Policy

An outline of the conditions and contingencies regarding long distance calling on University telephones.

Telecommunications Non-Payment Policy

Procedures for non-payment of services.

Telecommunications Operating Policy

This policy establishes responsibility for the repair, maintenance, and installation of telecommunications systems.

Last Updated: Jun. 25, 2015