Skip navigation


UMass Amherst IT oversees the proper use of technology resources on campus.

Policies Highlights

  • The use of all IT services is covered by our Acceptable Use Policy currently under review
  • The University only uses official UMass Amherst email addresses when sending official email communications to  students.

Acceptable Use Policy

The formal policy statement on acceptable use of computing resources managed by UMass Amherst IT. Our Interpretation Guidelines can assist you in the implementation of the Acceptable Use Policy.

Note: the Acceptable Use Policy is currently under review. Please see the new draft policy for more details.

IT Accounts & Passwords

Account Deactivations & Removals

A description of the causes and process of disabling an account.

Computing Account Definitions

The lowdown on IT Account eligibility, fees, and addresses.

Complex Password Policy

Strength requirements for all IT Account passwords.

Email & Email Distribution Lists

Email Communications Policy

This policy is designed to formalize the use of electronic mail for official University of Massachusetts Amherst communications.

Email Distribution Lists Policy

Policy governing the use of official and unofficial email distribution lists.

Network & Security

Copyright at UMass Amherst

An outline of efforts at UMass Amherst to comply with the Higher Education Opportunity Act.

InCommon Credential Management Policy

IT's credential management policies, in compliance with the InCommon membership agreement.

Network Registration Conditions of Use

Conditions agreed to when registering your computer via Network Registration.

Wireless Airspace Policy

Policy regarding the use of the UMass Amherst wireless network.


Long Distance Usage Policy

An outline of the conditions and contingencies regarding long distance calling on University telephones.

Non-Payment Policy

Procedures for non-payment of services.

Operating Policy

This policy establishes responsibility for the repair, maintenance, and installation of telecommunications systems.

Last Updated: Jan. 22, 2015