The use of all IT services is covered by our Acceptable Use Policy currently under review.
The University only uses official UMass Amherst email addresses when sending official email communications to students.
Acceptable Use Policy
The Acceptable Use Policy is the formal policy statement on acceptable use of computing resources managed by UMass Amherst IT.
The Acceptable Use Policy is currently under review. Please see the new draft policy, interpretation guidelines draft, and rights and responsibilities for the acceptable use of information technology draft document for more details.
IT Accounts & Passwords
A description of the causes and process of disabling an account.
The lowdown on IT Account eligibility, fees, and addresses.
Strength requirements for all IT Account passwords.
Email & Email Distribution Lists
This policy is designed to formalize the use of electronic mail for official University of Massachusetts Amherst communications.
Policy governing the use of official and unofficial email distribution lists.
Network & Security
An outline of efforts at UMass Amherst to comply with the Higher Education Opportunity Act.
IT's credential management policies, in compliance with the InCommon membership agreement.
Conditions agreed to when registering your computer via Network Registration.
Policy regarding the use of the UMass Amherst wireless network.
An outline of the conditions and contingencies regarding long distance calling on University telephones.
Procedures for non-payment of services.
This policy establishes responsibility for the repair, maintenance, and installation of telecommunications systems.