The cost of printing depends on the color and paper size you wish to use. Color printing is only available in the Fine Arts Center computer classroom and the Learning Commons. Pay-for-Print prices are the following:
Printing costs are per side, so you if wanted to print a two-sided 8.5" x 11" document in black-and-white it would cost $0.10; the equivalent of printing two sheets.
We are trying to keep the cost we extend to the UMass community at an absolute minimum. The amount we charge covers the cost of equipment, maintenance, supplies and support.
As more classroom materials have been placed online, IT’s printing costs skyrocketed. For example, printing for one course with 500 students and 650 pages on readings online would use 325,000 pieces of paper. With hundreds of classes posting course content online, the numbers quickly became untenable.
IT implemented this service after extensive research on viable printing options. Many other colleges and institutions, including Smith and Mt. Holyoke Colleges in our area, use pay-for-print in their classrooms and libraries.
Use your UCard Debit Account to pay for printing in IT Computer Classrooms. To open a UCard Debit Account:
You can also get a Guest Card with a minimum $1 deposit from any of our value ports.
There are several opportunities to cancel a print job during the printing process:
UMass Amherst IT does not offer refunds on print jobs mistakenly sent to a printer from the Print Release Station.
To ensure that you get what you expect when printing, please use the Print Preview function available on most browsers and desktop software.
IT will reprint a job at no charge if problems with the printer result in:
To request a reprint, alert the Student Consultant on duty within 1 hour of the problem printout.
While many of the pay-for-print services deployed around campus are maintained by IT, the Library, Isenberg School of Management, and Chemistry also offer their own pay-for-print services which they maintain. These systems are independent of the IT pay-for-print system.
UMass Amherst IT offers:
You can print documents in color at the Learning Commons in the W.E.B. Du Bois Library and the Fine Arts Center IT Classroom. The process of getting your prints and using the pay station is the same as for regular printing.
Alert the Student Consultant on duty in your IT Computer Classroom. If it is a simple problem (e.g., no paper), they will fix it immediately. The Student Consultant will alert other IT Computer Classroom staff if the problem is more serious.
If you find that you don’t want a print job, you don’t have to do anything. Unclaimed print jobs get deleted from the printer queue every 2 hours.
This means the transaction server is currently offline. You can still print. The amount will be deducted when the server goes back online.
Once you've opened a Debit Account, you can make additional deposits with cash, check or credit card. Credit card deposits are accepted on the UCard Web site. You can also visit the UCard Office (168 Whitmore Administration Building) to make cash and check deposits.
Our unattended value ports in the Library, Campus Center, and Integrated Science Library (LGRC), Hampden C-Store accept cash deposits on evenings and weekends.
Use a Value Port to deposit funds in your UCard Debit Account. Value ports accept cash only. The unit also dispenses Guest Cards which can be used for campus purchases, vending, laundry, and printing and copying services. Guest Cards must have minimum $1 starting balance.
There are five Value Ports on campus:
Yes. Download and install the remote printing software to print documents from anywhere on campus to the black-and-white or color printers in the Learning Commons and Computer Classrooms.
Check the balance on your UCard at any one of our value ports, online using our secure Web site, or at one of the Print Release Stations located in our classrooms.
If you lose your UCard, suspend your UCard soon as possible via the UCard Web site, or by contacting the UCard office via phone (413-545-0197). If you need to use the printing stations right away, you may do so by getting a Guest Card at any of the value ports. Please note your $5 credit does not appear on Guest Cards.
See the UCard Web site for more information on lost cards.
Some members of the UMass community (e.g., 5-college students and some NENS) are eligible to receive an IT Account, but are not eligible for a UCard.
If you are ineligible for a UCard, you can get a Guest Card with a minimum $1 deposit at any of our value ports.