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UMass Directories Support Articles

  • Need to change your IT Account password? Use SPIRE to change your password for all your IT accounts. After you change your password in SPIRE, on all of your devices: You will be prompted to enter your new password for eduroam wireless and may need to run the XpressConnect setup wizard again to...
  • If you are a UMass Amherst employee as well as a student, learn how to add/update your UMass Amherst work contact information. To view and update your work contact information: In the SPIRE Menu, go to My Personal Information > Work Contact Info. The Work Contact Info page will open,...
  • As part of the UMass Amherst Alerts system, emergency text messages will provide time-sensitive notifications to subscribers' cell phones about situations that pose an immediate risk to the safety of the campus or could significantly disrupt its activities. More about UMass Amherst Alerts. Members...
  • You can add or update some of your directory information yourself in SPIRE.  The following information summarizes how to manage additional directory information that you cannot edit in SPIRE. Name and Official UMass Amherst IT Email Address Steps to update your name information vary, depending...
  • User Preferences is a generic feature embedded in all SPIRE profiles. It allows students, instructors, and staff to select a default Institution, Academic Career, Term, and Aid Year. On most pages including these search fields, SPIRE will automatically fill in these default values. Note:...