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Network Communications Non-Payment Policy

The UMass Information Technology (UMass IT) will shut off any services (including telephone, long distance authorization code (auth code), calling card, voicemail and/or network access) to anyone after three consecutive months of non-payment*. The standard reactivation charge will be assessed for line and/or network activation. For telephones, service will be blocked except to allow emergency calls to campus security.

* Only those services for which payment is delinquent will be shut off.

Last Updated: Jan. 04, 2016