Apps at UMass Amherst is a customized version of Google’s popular online productivity and collaboration tools designed especially for educational institutions. This set of applications (or 'apps') provides you with:
Apps at UMass Amherst comes with several key benefits:
Unlike your regular Google account, Apps at UMass Amherst does not show any advertisements and Google does not use your data for analysis or marketing campaigns. Apps at UMass Amherst also includes many critical security features specifically designed to keep your data secure and in your control. It allows you to control your data, including who you share it with and how you share it.
You don’t have to move your personal documents and calendars over to Apps at UMass Amherst, but it is an option. See how to easily Transfer Personal Google Docs & Calendars to Apps at UMass Amherst. You can also share documents from your personal account to your Apps at UMass Amherst account.
You can choose to keep your personal (consumer) Google account separate from your UMass Amherst Google account to easily distinguish between personal and work/school. This option does involve logging out of one account before accessing the other account. To avoid logging out and back in, you can have them both open, but in different browsers (e.g., if you are logged into your personal account in Chrome, open Firefox and log in to Apps at UMass Amherst).
The service is entirely optional for faculty, staff, and graduate students. Undergraduates must use UMass Amherst Google Mail (part of Apps at UMass Amherst) for their University email.
If you are currently using a consumer Google account for University-related work, we strongly recommend that you check the University’s data storage guidelines and switch to Apps at UMass Amherst if appropriate.
Yes, Apps at UMass Amherst can be used on computers as well as mobile devices. The “Apps” in Apps at UMass Amherst stands for “Applications” (Google Drive, Google Calendar, Google Sites, etc.), not to be confused with “Apps” that are used on mobile devices only. To access Apps at UMass Amherst, go to apps.umass.edu and log in with your IT Account NetID and password. You will be sent to your Calendar. Learn the basics of Google Apps at http://learn.googleapps.com/.
Apps at UMass Amherst features Google Mail, Drive, Calendar, and Sites, as well as a host of other applications. Please remember:
Go to apps.umass.edu and log in with your IT Account NetID and password.
Note: Make sure you log out of any personal Google accounts before you log in. If you want to easily use your Apps at UMass Amherst account at the same time as your personal account, you can sign in to Apps at UMass Amherst in a different browser (e.g., if you are logged into your personal account in Chrome, open Firefox and log in to Apps at UMass Amherst). You will see the Apps at UMass Amherst logo in the top left corner of the page when you successfully log into Apps at UMass Amherst.
Faculty, staff, and graduate students: When you log in you will by default be brought to your calendar. If you would like to go directly to Drive, you can go to docs.umass.edu and then log in with your IT Account NetID and password.
Undergraduates: Learn more about the different ways you can access UMass Amherst Google Mail.
We recommend using Mozilla Firefox, but Chrome is also a viable option. We do not recommend using Internet Explorer.
Not at this time. UMass Amherst Google Mail is currently available only to undergraduate students. A separate version of Apps at UMass Amherst, featuring Google Drive, Calendar, and Sites, but not Google Mail, has been available to all faculty, staff, and graduate students since August 13, 2013.
For questions, please check our Troubleshooting Tips or visit the Google Apps Support Site. We encourage instructors and staff to explore Google Apps in their work, but we are currently not offering formal assistance for the instructional or business use of Apps at UMass Amherst.
There is no quota, you have unlimited storage.
All UMass Amherst faculty, staff, graduate students, and undergraduate students have an Apps at UMass Amherst account already set up for them. All they have to do is go to apps.umass.edu and log in with their IT Account NetID and password. Once logged in, they will see what you have shared with them in their Drive.
Another sharing option is to make the document available to anyone with the link.
No. Google Drive and UDrive are both available to the campus community. UDrive provides local storage and may be the preferred storage option for certain types of university data. See our Requirements for Storing university Data for more information.
Google Docs is the editor for Google documents, Google Sheets is the spreadsheets editor, and Google Slides is the presentations editor. Google Docs, Sheets, and Slides, along with Drawings and Forms, are online documents that live in the cloud and provide real-time collaboration features. Note: The term "Google Docs, Sheets, and Slides" often refers to all the Google online document editors, including Drawings and Forms.
Google Drive is the storage 'shell' that enables you to access all your files, including Google Docs, Sheets, Slides, Drawings, and Forms, as well as local files that you sync to the cloud. If you used Google Docs, Sheets, and Slides prior to April, 2012, Google Drive replaces the Google Documents List (or Google Docs).
Yes. Faculty and Staff can request a Subsidiary IT Account to use with Apps at UMass Amherst.
To create a personal group or mailing list, you can use Google Contacts. Note: For security reasons, Google Groups is currently disabled in Apps at UMass Amherst. We are working on making Groups available.
UMass Amherst has negotiated a contract with Google to adhere to security best practices and has authorized Google to act as an agent of the university. The contract allows some sensitive university data, including student education records (e.g., class rosters), to be stored on Apps at UMass Amherst. See our Requirements for Storing university Data.
Note: Separate, more stringent restrictions apply to sharing sensitive university data. Permission to store a certain type of data on Apps at UMass Amherst does not mean you can share, distribute, or disclose this data using this service.
You are responsible for your own personal information. The university encourages you to use caution when sharing any personal information, including your phone number, location, and class schedule. When storing data, especially university data, be sure to refer to our Requirements for Storing University Data first.
Your name and UMass Amherst email address will be visible to all users with whom you share documents or calendars. Please use caution when sharing documents, especially with users outside the university. View Google's statement on Security and Privacy.
When using Apps at UMass Amherst on a shared or public computer, click your email (NetID@umass.edu), then Sign out (top right) when you are finished using your account. Just closing the Web browser (e.g., Internet Explorer, Firefox) will not end your session. If you don’t sign out, the next user will have full access to your Apps at UMass Amherst account.
We also recommend that students sign out of Google Mail on a regular basis. To do so, at the bottom of your Google Inbox, in the lower right corner, click Details. A new page will open, listing all activity for your account. Click Sign out all other sessions.
Apps at UMass Amherst services are not publicly available by default. Users can grant access to people outside of the UMass Amherst community. You can protect your information by only granting access to trusted individuals. Email is private, but the other apps can be shared with others. Please exercise caution when sharing information with others, especially university data.
Yes. Contact the IT Help Center if there is an app that could benefit the campus community. IT is constantly evaluating and adding apps to the Apps at UMass Amherst suite.