Frequently asked questions about UMass Amherst Google Mail are answered below.
UMass Amherst Google Mail is part of Apps at UMass Amherst, Google's suite of collaboration tools for educational institutions, customized especially for our campus.
Starting in summer 2013, UMass Amherst Google Mail is the official email system for all undergraduate students. Undergraduates' Google Mail accounts have their UMass Amherst email address and are their official email account for the time they are at the University. UMass Amherst IT no longer provides UMail accounts for incoming undergraduates. New students only use Google Mail for their UMass Amherst email.
UMass Amherst Google Mail is only available to undergraduate students at this time. All members of the University community have access to the Apps at UMass Amherst suite.
Unlike your regular Google account, Apps at UMass Amherst does not show any advertisements and your email is not used for analysis or marketing campaigns. Apps at UMass Amherst also includes many critical security features specifically designed to keep your data safe, secure, and in your control. It allows you to control your data, including who you share it with and how you share it. For security and other reasons, some apps are not included in the Apps at UMass Amherst suite. View Google's statement on Security and Privacy.
With your IT Account NetID and password, access Google Mail:
Your new email address will be your NetID@umass.edu. All official University communications (e.g., messages from the Registrar's Office, excess check notices) will be sent to this address. You can still receive email addressed to your @student.umass.edu address, but this address will no longer be considered your official campus email address. Email sent to both your @umass.edu address and your @student.umass.edu address will be delivered to your UMass Amherst Google Mail account.
UMass Amherst Google Mail replaced UMail as the official email system for all undergraduates in summer 2013. Students' Google Mail accounts have their UMass Amherst email address and are their official email accounts for the time they are at the University.
The transition from UMail to Google Mail for undergraduates' email occurred on in late June 2013. UMass Amherst IT automatically transferred students' mailboxes from UMail to Google Mail. Note: You will not receive any new mail to your UMail account. All new messages will be delivered to your Google Mail account.
UMail remains UMass Amherst IT's primary email service for all faculty, staff, and graduate students.
We copied most of your messages to Google Mail, but we could not migrate:
In Google Mail, look for an email listing any messages we could not migrate. You have access to UMail until January 2014 to download old messages, export contacts, or review Post Office preferences.
Your UMail messages will appear in Google's conversation view, meaning that you will see the number of conversation threads, not individual messages, in a folder. The number of conversation threads may be lower than the actual number of messages. This does not mean your messages were not migrated. Simply turn off the conversation view in Google Mail to see messages displayed individually.
There is no quota, you have unlimited storage.
Yes, you can. Here are the steps to forward mail to another account.
UMass Amherst graduates and students who leave the University in good standing have access to Apps at UMass Amherst at no cost for one year after they leave the University.