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Software Support Articles

  • What is Adobe Creative Cloud? Adobe Creative Cloud is the latest version of Adobe's suite of products for graphic and Web design. The version of Creative Cloud available through Adobe Campus Agreement is not the same as the commercial version. Check the product descriptions for details. The name...
  • As part of the University's Adobe Campus Agreement program, departments, faculty and staff can obtain Adobe Creative Cloud (CC), Adobe's suite of software for graphic design, video editing, and Web development, at no additional cost in summer 2014.  The following products are included in the...
  • Starting in late February 2014, UMass Amherst faculty, staff, graduate and undergraduate students can purchase Adobe software for personal use under the new Adobe Campus Agreement program. Adobe Campus Agreement Web Store Note: Please do not use this Web site to download software for University-...
  • Under the University's 2014 contract with Adobe, UMass Amherst departments, faculty and staff can obtain Adobe software at no additional cost for University-owned computers.  Download Software About Adobe Campus Agreement for University-owned Computers UMass Amherst departments, faculty, and...
  • The University of Massachusetts Amherst participates in the Adobe Cumulative Licensing Program (formerly Adobe Select Licensing Program), which provides discounted Adobe software that is not available through the Adobe Campus Agreement program (Adobe Creative Cloud). Through Adobe Cumulative, UMass...
  • UMass Amherst faculty, eligible staff, and GEO graduate students may install software available through the Adobe Campus Agreement on one personally-owned computer. To transfer your Adobe license to a new computer, you must first deactivate it from its original location. Uninstalling the software...
  • What are electronic signatures? An electronic signature is a simple and often legally recognized way to indicate consent or approval on a digital document or form. Unlike electronic signatures, digital signatures are a specific implementation of an e-signature that requires the signer to have a...
  • Adobe eSign (formerly EchoSign) is a cloud-based platform that allows you to send digital documents, such as contracts and forms, directly to signers. Signers can return the signed document electronically and securely through the eSign interface. Complete Your Account Setup Once your eSign...
  • Virtual CloneDrive is a free Windows program that creates a virtual CD/DVD drive on your computer. ISO, BIN, or CCD image files can be mounted on this drive virtually and behave as if they were inserted from a CD/DVD drive. Virtual CloneDrive is a faster and more convenient alternative to burning ....
  • Developed by Wolfram Research, Mathematica is a leading computational tool in Mathematics, Engineering, Computer Science, Physics, and the Social Sciences. See the Wolfram Web site for more information and be sure to check Mathematica's system requirements before downloading. UMass Amherst /UMass...
  • Developed by Wolfram Research, Mathematica is a leading computational tool in Mathematics, Engineering, Computer Science, Physics, and the Social Sciences. Mathematica (Student Version) is available at no cost to UMass Amherst undergraduate and graduate students for use on personally-owned...
  • MATLAB (matrix laboratory) is a numerical computing environment and fourth-generation programming language. Developed by MathWorks, MATLAB allows matrix manipulations, plotting of functions and data, implementation of algorithms, creation of user interfaces, and interfacing with programs written in...
  • If computers in your department are networked, you likely depend on network server software to perform certain functions, such as file and print sharing. To legally access this server software, a Client Access License (CAL) may be required. A CAL is not a software product. It is a license that...
  • These license terms apply to your use of all Microsoft software and online services licensed under your volume license agreement. Your Use Rights. If you comply with your volume license agreement, including these product use rights and the Product List, you may use the software and online services...
  • UMass Amherst departments, faculty, and staff can obtain Microsoft software and operating systems at no additional cost for University-owned computers through the Microsoft Campus Agreement. This three-year program was created through a contract between UMass Amherst/UMass Amherst IT and Microsoft...
  • Below is a Microsoft defined list of Science, Technology, Engineering & Mathematics (STEM) departments at UMass Amherst that qualify for the Microsoft DreamSpark Program (as of January 2015). STEM Departments Air Force ROTC/Aerospace Studies Mechanical &...
  • NOTE: Microsoft is now requiring UMass Amherst to enforce their current program restrictions. Starting spring 2015, Microsoft DreamSpark is only available to: Undergraduate and graduate students who are enrolled in at least one Science, Technology, Engineering, or Mathematics (STEM) course at...
  • The University of Massachusetts offers discounts on Microsoft software through GovConnection. This program is administered by UMass Amherst Information Technologies (UMass Amherst IT) and is available to students, faculty, and staff at all UMass campuses. Microsoft Software for Personal Use (...
  • SAS datasets SAS datasets (.sas7bdat files) created with 32-bit SAS can be read directly using 64-bit SAS. However, doing this will create some inefficiency, as SAS will be doing the conversion "on-the-fly". For improved efficiency, convert the dataset to 64-bit, using PROC CPORT/CIMPORT,...
  • License Overview Minitab is a statistical analysis software available through the University of Massachusetts site license. The license is only valid for installation on university-owned machines, at any UMass campus, and requires a minimum purchase of 5 licenses. Site licenses require an annual...

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